We are committed to delivering the highest level of customer satisfaction to meet your needs.
At ANS we have partnered with Cisco, Citrix, HP, Microsoft, VMware, and more to create our own world-class network operations center (NOC) from which our team of NOC technicians monitor network circuits, routers, firewalls, switches, servers, and other network critical systems 24/7/365. The ANS NOC provides four core services to support your Network:
- Monitoring and notification: We put tools in place to check the status of your network devices, letting you know when and/or if any issues need to be addressed.
- Resolution and administration: When an issue arises, predetermined responses are used to address and resolve it. Administrative tasks cover checking logs, performing routing backups and handling basic application-oversight tasks.
- Performance and capacity management: All network device resources have performance thresholds that need to be monitored. This service focuses on keeping devices within agreed-upon parameters and addressing situations in which applications or devices aren’t performing within the desired range.
- Patch and update management: We manage and install the latest patches and updates to operating systems, applications and hardware firmware. We review what the patch corrects and test it before implementing it to avoid unforeseen issues.